Contact Us

● Please see the Shopping Guide for information on membership information and how to use the online shop.

●For information on how to use the service, you can check your order status and purchase history from My Page.

● Please click here to see how personal information is handled.

●For product inquiries, please contact Epoch's Customer Service Center.

*Depending on the content of your inquiry, it may take some time for us to reply. * If you contact us on a weekday, we may not be able to reply until the next business day. Also, if you contact us on a Saturday, Sunday, or public holiday, we will not be able to reply until the next business day. Thank you for your understanding.